Cash Out is a new feature by Sisal, that lets users decide when to cash out their winnings, without waiting for the end of all the matches on their tickets, receiving a recalculated amount depending on the odds.

Challenge

I was commissioned to work on the inclusion of this functionality, within the interface of the game ticket, preserving its usability, readability and safeguarding the linearity of user flows, making the function consistent with the context.

In addition, special attention was due to the legal aspects of the function (at that time, Cashout feature was designed and developed only for the Spanish market, given the regulatory restrictions imposed on the Italian market, which has adapted only later, by Decree-Law 145 of 1 August 2022, entered into force on 22 October 2022).

Process

Based on the functional analysis provided, I analyzed the pre-existing context in terms of use and interface elements, to create a user experience as agile as possible.

I created interface elements consistent with the design system in use, also integrating additional existing elements

Issues related to accessibility, mobile usability and legal regulations were explored.

The processes were shared with the work team (Product owner and development team) at recurring intervals, to be validated and tested in the pre-development phase.

Once designs were completed (the feature required, for its completeness, more than 150 artboards for Desktop, Tablet and Mobile breakpoints) we created related stories on Jira, each one provied by their interactive prototypes.

Finally, support was given during the UAT phase to ensure completeness and correctness of the work before the final release.

Outcome

The Cashout feature allows users to decide whether to enjoy an additional possibility of finalization, which makes it a particularly appreciated tool in the betting market.

The company has its return in practical terms, being able to align with foreign operators that could already offer same functionality.

Interested in further discuss this project?

Drop me an email at hello@alessiobocchino.cloud